FAQ

Deposit & Withdraw

• How to deposit UGX and trade crypto?
• How to Whitelist Your Crypto Address
• How to Deposit Crypto Currency
• How to Withdraw Crypto Currency
• Uganda Shillings Deposit/Withdrawal Guideline

Account Access

• Troubleshooting: ID Verification Process
• How to register and pass KYC?
• How to Freeze Account
• How to Unlock Account
• Cannot Receive Email

Two-Factor Authentication

• How to Enable Google 2FA
• How to Disable Google 2FA
• How to Reset Google 2FA
• How to Enable SMS Authentication
• How to Disable SMS Authentication
• How to Reset SMS Authentication

See all 7 articles

Miscellaneous

• How to Create Support Ticket
• How to Handle Stolen Funds Transferred to Binance Uganda?

Security

• Security tips