If you have bound SMS authentication, please take the following steps:
- Ensure that your cell phone has a good signal; otherwise, please re-position to a better spot.
- Close anti-virus software and/or firewall apps on your cell phone;
- Restart your cellphone.
If you still cannot receive your SMS code, please raise the support ticket with your cell phone number, iOS/Android version, and your location. Binance Uganda will respond to you as soon as possible.